Support

We're happy to help.

Common questions

How do I cancel my subscription?
On your iPhone, open Settings → your name → Subscriptions → Ollie. Deleting the app doesn't cancel it.

How do I restore a purchase on a new iPhone?
Open Ollie, go to the subscription screen and tap Restore.

How do I move my data to a new iPhone?
Turn on You → Privacy & export → Sync with iCloud on both phones, signed in to the same Apple Account.

Can Ollie tell me what dose to take?
No. Ollie never suggests or changes a dose. Please ask your prescriber or pharmacist.

How do I delete my data?
You → Privacy & export → Delete all my data. See our Privacy Policy for details.